The Help Center provides AI-assisted search of our extensive knowledge base and self-service support options for JustWorks customers.
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- If you have a corporate Google account under your work email address you can use the "Sign in with Google" option. (Signing in with a personal GMail account will not help you.)
- Otherwise select the option for Get a password in the bottom left, fill in your email address and you will get an email with a link to set your password.
Once logged in you will have access to articles specific to your company and a wider range of our general help guides.
Search
You can search for knowledge base articles to learn how to solve common problems. Our Help Center is AI assisted, so give it a thumbs up if it finds the right answer for you first time.
If you can't find an answer, Submit a support request using the link in the top bar.
Managing your support requests
While you can manage your ticket through email, you can also see a complete history of your requests and manage current ones – click here.
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